0999bet Privacy Policy — Your data is safe with us

0999bet is a trusted online betting and gaming platform serving users in Bangladesh and around the world. This Privacy Policy explains what information is collected when you use the 0999bet website (https://0999bet.net), why it is collected, how it is used, and what rights you have.

This Privacy Policy applies to all 0999bet services, including website browsing, account creation, betting activity, deposits and withdrawals, and customer support communications. By using our platform, you are considered to have agreed to the terms of this policy.

0999bet collects several types of information from users. This data falls into three main categories:

0999bet only collects information that is necessary to deliver our services smoothly and meet legal obligations. We do not collect excessive or unnecessary data.

0999bet uses the information you provide for the following purposes:

• Account management: Your basic details are needed to manage your registration, login, and profile.
• Service delivery: Your data is used to ensure the smooth operation of betting, casino, and other gaming services.
• Transaction processing: Financial information is used to facilitate secure and fast transactions.
• Contact & Support: Your contact details are used for promotions, bonus offers, and customer support.
• Legal compliance: To comply with applicable laws and regulatory requirements.
• Fraud Prevention: To protect your account and our platform from unauthorized access.
• Remembers your preferences (language, display settings) so you don't have to set them again each time. To detect patterns of excessive betting and intervene in a timely manner.

0999bet never sells your data to marketing agencies, third-party advertisers, or data brokers.

In certain circumstances, 0999bet may share your information with trusted parties — always under strict controls.

• Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to process your transactions.
• Identity Verification Services: Data may be shared with trusted third parties to complete the KYC (Know Your Customer) process.
• Legal authorities: Data may be shared with government authorities when required by a valid legal order or investigation.
• Technology Partners: Limited data may be shared with IT service providers as needed to operate the platform.

0999bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Essential for the site's core functionality. Without these, login and security features will not work.
• Functional cookies: Remembers your preferences (language, display settings) so you don't have to set them again each time.
• Analytics cookies: We gain insight into which pages are visited most and how users navigate the site.
• Security Cookies: Used to detect fraud and suspicious activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

As a 0999bet user, you have several important rights over your own data:

• Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request that any incorrect or incomplete information be corrected.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Object: You can object to your information being used for specific purposes.
• Right to Portability: You have the right to receive your data in a structured, portable format.

To exercise any of these rights, contact us by email. We will respond to your request within 30 business days.

0999bet does not retain your data indefinitely. Under our data retention policy:

• Data for active accounts is retained for as long as the account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Financial transaction records must be retained for a minimum of 5 years in accordance with anti-money laundering laws.
• Customer support conversations are typically retained for 2 years.

Once the applicable retention period has passed, your data is securely deleted or anonymised.

As 0999bet is an international platform, your data may sometimes be processed or stored on servers in other countries. In such cases, we ensure that:

• Adequate data protection laws are in place in the destination country.
• Industry-standard contractual safeguards are in place for all data transfers.
• All terms of this privacy policy apply to international data transfers as well.

0999bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an on-site notice. Continued use of the site after changes have been made will be taken as your acceptance of the updated policy.

The latest version of this policy will always be available on this page. Check the "Last Updated" date at the top of the page to see when changes were last made.

If you have any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team:

• Email: privacy@0999bet.net
• Customer Support: support@0999bet.net
• Response time: Usually within 2–5 business days

We take every request seriously and are committed to protecting your privacy.